Privacy policy

Here you can read how we handle the personal data of customers and of people who send us a booking request through the website. If you have a question, call us on +420 777 175 264 or email info@aaservisbrno.cz.

Who processes your data?

The controller is NAJKARA s.r.o., U Červeného mlýna 64/1, 612 00 Brno, Company ID (IČO): 30049261, the operator of the AA SERVIS Brno garage at Cejl 29/76.

What data do we process?
  • your name, phone number and email address,
  • from a booking request: details of the car, the service requested, the preferred date and a description of the fault,
  • data needed for the job and for issuing an invoice.
Why do we process it, and on what legal basis?

So that we can agree a date, repair the car, issue an invoice and, where necessary, defend our rights. The legal basis is the performance of a contract, or steps taken before entering into one, under Article 6(1)(b) of the General Data Protection Regulation (EU Regulation 2016/679, GDPR), compliance with a legal obligation under Article 6(1)(c) for accounting records, and our legitimate interest under Article 6(1)(f) when protecting our rights.

What happens to a booking request from the website?

It reaches us by email and we use it only to arrange the date and the repair. After you send it, you will receive a confirmation by email.

Who do we share data with?

Only with processors with whom we have a data processing agreement, for example the external website administrator and the accounting firm. We do not sell your data or pass it on for advertising.

How long do we keep data?

Booking requests that do not lead to a job are deleted within one year at the latest. Data relating to jobs and invoices is kept for the period required by law, which is 10 years for accounting documents.

Does the website use cookies?

No. The website does not use tracking or advertising cookies, analytics tools or third-party measurement scripts. More on the Cookies page.

What are your rights?
  • to find out what data we process about you and receive a copy of it,
  • to have it corrected or completed,
  • to ask for it to be erased or for the processing to be restricted,
  • to object to the processing,
  • to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů) or go to court.

You can exercise your rights by phone on +420 777 175 264, by email at info@aaservisbrno.cz or in person at the garage. Contact details for the Office can be found at uoou.gov.cz.